Draft 0.2-draft · 8 November 2026 · pending review by qualified counsel
Acceptable use policy
What you may and may not use Spy Monk for. This policy protects our customers, the people they monitor and the public.
Updated By Drive Digital Editorial
Direct answer
What does the Spy Monk acceptable use policy cover?
The draft acceptable use policy states the principle — understand and respond fairly, lawfully and with evidence — and prohibits profiling private individuals, identifying anonymous people, buying or coordinating reviews, pressuring reviewers, false reports, fake legal notices, suppressing lawful criticism, attacks on the service and unlawful use. It explains how misuse is handled and how to report it.
- Draft 0.2 — pending review by qualified counsel
- Binding on agencies for every client workspace they operate
Status
About this draft
Draft — pending review by qualified counsel. This document is a working draft prepared by the Spy Monk content team with reference to the sources listed in our editorial source log. It is not legal advice and has not been approved by counsel. Text in [square brackets] is a placeholder to be completed or confirmed before publication. Version 0.2-draft, dated 8 November 2026. English only until counsel approval; a Hindi version follows (legal-review register LR-14).
1. Principle
Spy Monk exists to help people and organisations understand and respond to what is said about them — fairly, lawfully and with evidence. It must not be used to silence genuine criticism, mislead the public or harm others.
2. You must not use Spy Monk to
- Monitor or profile a private individual you are not authorised to represent, or stalk, harass or intimidate anyone.
- Attempt to identify anonymous reviewers, authors or users.
- Write, buy or solicit fake reviews, or coordinate reviews or reports against a business or person.
- Pressure, threaten or offer incentives to reviewers to change or remove genuine feedback.
- Submit reports or requests you know to be false or misleading, or misrepresent evidence.
- Create fake legal notices, impersonate lawyers, courts or authorities, or misrepresent court orders.
- Suppress accurate journalism, lawful criticism or information in the public interest, or ask journalists to disclose confidential sources.
- Upload malware, probe or attack Spy Monk or its providers, or bypass usage limits.
- Use Spy Monk for anything unlawful.
3. What we do about misuse
We may refuse a request, remove content uploaded to Spy Monk, suspend features or close an account. Where the law requires, we may report unlawful activity to the authorities. Agencies are responsible for the use of every client workspace they operate.
If you believe Spy Monk is being used against you in breach of this policy, contact us through the grievance page.