Contact
Reach the right channel the first time
Different questions need different people. Use the form below for sales, consultations, partnerships, press and general questions; the grievance page for complaints, data requests and security concerns; and your account for product support. If you face a crime, start with the authorities — details below.
Updated By Drive Digital Editorial
A person reads every message · No legal advice by email · Nothing is sent to anyone without your approval
Direct answer
How do I contact Spy Monk?
Use the contact form on this page for sales, consultations, partnerships, press and general questions; you receive an automatic acknowledgement with a reference and a reply from a person. Complaints, personal-data requests and security concerns go through the grievance page, which lists our response timelines. For extortion or threats, report to cybercrime.gov.in or call 1930 first.
- Registered office: Drive Digital Media Pvt. Ltd., 417–418, Alankar Plaza, Vidhyadhar Nagar, Jaipur, Rajasthan
- Grievance and data-protection contact details are published on the grievance page as they are appointed
- Enquiries are stored securely; your IP address is never kept, and the form is protected against automated abuse
Channels
Which channel for what
Sales and plan questions
Which plan fits, how credits work, invoicing for a company, or a conversation before you commit. Use the form below and say which plan or question it concerns.
A consultation about your situation
Describe what has happened and what you hope to achieve. We reply to arrange a conversation about options. A consultation is not legal advice and starts no service until you confirm one in writing.
Product support (customers)
Write through the form from the email address on your account and name the workspace you mean, so we can look at the right thing. Billing problems can also go through the grievance page, which has defined timelines.
Complaints and data requests
Service, billing or refund complaints; requests to access, correct or erase personal data; a concern that Spy Monk is being misused against you. Open to non-customers.
Security concerns
Found a vulnerability or something that looks wrong? Use the grievance channel, describe how to reproduce it, and never include passwords or one-time codes.
Press and media
Use the form below and say that it is a press enquiry. Nothing in an initial exchange should be treated as an on-record statement.
Write to us
Write to us
Tell us who you are and what you need. A person will read it and reply to the email address you give. Please do not include passwords, one-time codes or sensitive documents in this form; we will ask for anything we need through a secure channel.
Thank you — we have your message
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Before you write
What to include, and what to expect
For a plan or billing question, mention whether you are an individual, a practice, a business or an agency, how many names or brands you want to cover, and whether you need GST invoicing for a company.
For a consultation about something that has happened, tell us what kind of content it is (a review, an article, a video, a profile, a threat), where it appears, roughly when it started, and what you are hoping for — a response, a correction, a report to the platform, or simply advice on whether to do anything at all. You do not need to send the evidence itself; if we work together, Spy Monk will hold it with a fingerprint.
For a partnership, see the partners page first; it says what is possible today and what is pending.
What to expect. Every message receives an automatic acknowledgement with a reference. A person then reads it and replies. We do not publish a response-time promise for the form because we would rather answer carefully than quickly; grievances and data requests, by contrast, have timelines set out in the draft grievance policy and we work to them.
What we will not do by email. We will not give legal advice, we will not tell you a reviewer is fraudulent or a statement is unlawful, and we will not promise that anything will be removed. If you need urgent help with extortion, threats or harassment, the authorities come first.
If you face a crime
Report it to the right place first
Spy Monk is not an emergency or law-enforcement service and cannot act faster than the people who can actually intervene. For cyber crime — including extortion, threats to publish content, impersonation used for fraud, or online harassment — report at the National Cyber Crime Reporting Portal, cybercrime.gov.in, or call the toll-free helpline 1930. If anyone is in immediate danger, contact the police.
Preserve evidence before anything is deleted: the page, the messages, the account names, the dates. Spy Monk can store it with a SHA-256 fingerprint so it stays usable later. Our crisis response page explains the sequence.
Company details
Where we are
- operating entity (exact registered name under confirmation — register LR-01)1
- Drive Digital Media Pvt. Ltd.
- Vidhyadhar Nagar, Jaipur, Rajasthan, India1
- 417–418, Alankar Plaza
Sources
- Drive Digital company records — documented here
- Digital Personal Data Protection Act, 2023 (No. 22 of 2023) (opens in a new tab). Ministry of Electronics and Information Technology · Official text, checked 7 November 2026
- Spy Monk grievance and data-protection contact page — documented here
Public email addresses and phone numbers are published here once the grievance and support mailboxes are confirmed, so that nothing on this page goes unanswered.
Questions
Contact questions
Will someone call me?
Only if you ask for a conversation and give a number. We reply by email first to arrange a time; we do not make unsolicited sales calls.
Can I get legal advice through the contact form?
No. Spy Monk is software and its team are not your lawyers. A consultation is a conversation about your situation and the options that may apply. Where a matter needs a qualified professional, we say so.
I am not a customer. Can I complain about how Spy Monk is being used?
Yes. The grievance page is open to anyone, including people mentioned in content shown to a customer. Describe the concern and how to reach you; identity verification may be needed for data requests.
What happens to the details I submit?
They are stored securely, with free text kept in a form that cannot run as code, and used only to answer you. Your IP address is never stored. A summary goes to our team and an acknowledgement to you; nothing is shared with anyone else.
Do you have a Hindi-speaking team?
Yes. Write in Hindi, English or Hinglish — whichever is comfortable — and we will answer in the same language.
Not sure what to ask yet?
Run the free audit first. It shows which sources cover you and what they say, and often answers the question before you write.
No card needed