Guides
Longer answers to harder questions
Each guide answers one question properly: what you can do today, what platforms and publishers actually allow, what the law in India says according to primary sources, and what Spy Monk can and cannot do to help. Written by Drive Digital's editorial team, dated, and updated when the facts change.
Updated By Drive Digital Editorial
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Primary sources, logged · No guaranteed outcomes · Not legal advice
Direct answer
What guides does Spy Monk publish?
Spy Monk publishes practical guides on the situations people most often face: responding to a negative Google review without making it worse, what review platforms actually allow you to remove, asking a publisher for a correction or right of reply, the first 48 hours after discovering impersonation, setting up monitoring for a clinic, and handling online extortion with evidence first.
- Every legal or platform statement in a guide cites a primary source logged in the editorial source log
- Guides touching the law carry a counsel-review row in the legal-review register
- Author: Drive Digital Editorial — no invented bylines
All guides
Guides
Newest first. Each shows its category, reading time and last update.
Reviews
Can a review be removed? What platforms actually allow
An honest account of when Google, the app stores and marketplaces remove reviews, what their policies actually cover, how the reporting and appeal processes work, and why no one can promise a removal.
10 min readUpdated
Privacy & impersonation
Someone is impersonating my business online — the first 48 hours
A sequenced plan for the first two days after you find an impostor account, cloned page or look-alike listing: what to preserve, which platform forms to use, when to involve the police, and how to warn customers without feeding the problem.
10 min readUpdated
Crisis response
Online blackmail or extortion threats: evidence first
What to do when someone threatens to publish damaging content, images or allegations unless you pay: what never to do, what to preserve and how, where to report in India, how the platforms and Google can help, and when to involve a lawyer.
10 min readUpdated
Monitoring
Setting up reputation monitoring for a clinic
A worked set-up for a clinic or small hospital: which names and keywords to monitor, how to exclude namesakes, which schedule and plan fit, who should read alerts, and the confidentiality and NMC rules every reply must respect.
9 min readUpdated
Reviews
How to respond to a negative Google review (India)
A step-by-step method for replying to a negative Google review without making it worse: what to check first, what to say in English or Hindi, what never to write, and when a review should be reported instead.
9 min readUpdated
News & media
Right of reply: asking a publisher to correct a news article
How to ask an Indian newspaper, news website or broadcaster to correct a factual error or publish your reply — what the Press Council and NBDSA norms say, what a credible request contains, and what to do if the publisher does not respond.
10 min readUpdated
Start with
The six questions we are asked most
How to respond to a negative Google review (India)
A calm, specific reply and a private route to fix the problem — with what not to write.
Can a review be removed? What platforms actually allow
Policy violations versus honest criticism, and how reporting really works.
Right of reply: asking a publisher to correct a news article
Identifying the disputed statements and writing a request editors can act on.
Someone is impersonating my business online — the first 48 hours
Evidence first, then the platform complaint and the official reporting routes.
Setting up reputation monitoring for a clinic
Keywords, aliases, schedules and the rules on medical advertising.
Online blackmail or extortion threats: evidence first
What to preserve, what not to do, and how to report at cybercrime.gov.in or on 1930.
How guides are written
Original, sourced and honest about limits
Every guide follows the same discipline. It opens with a direct answer. It separates what you can do yourself today from what needs a platform, a publisher or a professional. Every statement about the law or a platform's policy cites a primary source — a government text, a ministry release, the platform's own published policy — logged with the date it was checked; where only a secondary source could be reached, the guide says so. And every guide states plainly what Spy Monk can and cannot do about the situation, using the same availability labels as the rest of the site.
Guides do not give legal advice, do not promise outcomes, and never suggest pressuring a reviewer, contacting a journalist's sources or identifying anonymous people. New guides are added as questions recur; existing ones are re-checked when a law or policy changes.
Facts first, then a guide
The free audit shows what is actually out there; the guides tell you what to do about it.
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